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Answers to questions specific to your Secure Travel Payments account
Yes, but if the owners are the same, the information requested will be exactly the same so the process will go much faster. For any further questions...
Mon, 16 Feb, 2026 at 9:02 AM
Your cancellation policy is adhered to what is setup within the system. You can review and amend this in the cancellation policy editor For any furth...
Mon, 16 Feb, 2026 at 9:30 AM
Normally this is done within a matter of days. Once you have submitted an activation request, filled out the application form and provided all the requir...
Mon, 16 Feb, 2026 at 9:22 AM
Login to your Bookeasy Stay, Bookeasy Experience, Bookeasy or BookIt console and select the ‘Secure Travel Payments’ menu item. For any further qu...
Mon, 16 Feb, 2026 at 9:15 AM
There are no sign-up fees, maintenance costs, or refund fees. We provide a competitive blended market rate, which applies to the specific country your bu...
Mon, 16 Feb, 2026 at 9:24 AM