General

Answers to frequently asked general questions about Secure Travel Payments

What is Secure Travel Payments?
Secure Travel Payments is focused specifically to bespoke tourism businesses, providing an industry leading online payment gateway solution for SME business...
Wed, 8 Mar, 2023 at 11:01 AM
How much will I be charged if there is a chargeback?
If the chargeback is ruled in the cardholder's favor, the funds from the transaction that were lost from the chargeback plus $25.00AUD/NZD is debited. I...
Wed, 8 Mar, 2023 at 2:45 PM
Can I add a surcharge to my payments?
Yes. You can set the amount you would like to pass on to the guest for merchant fees incurred when processing a transaction, provided it is no more than wha...
Wed, 8 Mar, 2023 at 1:43 PM